Turn Your Customer Experience Into a Competitive Advantage
Your store is doing more than selling products.
It’s shaping how customers see your brand, discover merchandise, and decide whether to buy. In fact, 72% of consumers still rely on physical stores as part of their primary buying method. Is your space giving them a reason to choose you?
The Audit Hour helps you see what your customers see, identify opportunities you might be missing, and make thoughtful changes that help your store stand out and work harder for your business.
LIMITED TIME
NORMALLY $225. SAVings of $50
SCHEDULE YOUR AUDIT HOUR
$175
The Audit Hour helps you uncover what’s holding your customer experience back and identify clear, practical ways to turn more shoppers into buyers.
Start with a questionnaire.
Your Store. one hour.
Your Top 3 Recommendations
Share your goals, challenges, and a few photos so I can get to know your store before we meet.
We’ll walk through your store virtually or in person to identify what’s working, what isn’t, and where you have opportunities to improve the customer experience.
Walk away with three clear, actionable recommendations to improve your store experience and support sales.
01. HOW IT WORKS
1. Book Your Audit Hour
Choose your appointment time, submit payment. Then fill out a brief questionnaire.
2. We Walk Through Your Store
During our one-hour session, we’ll look at your space from your customer’s perspective and discuss what’s working, what could be improved, and where opportunities may be hiding.
3. Get Your Next Steps
You’ll receive three key recommendations, along with other opportunities to consider, giving you a clear starting point for improving your customer experience and supporting sales.
SCHEDULE YOUR AUDIT HOUR
2. What You'll Need before your audit
- Complete the pre-audit questionnaire.
- Share current photos of your storefront and interior.
- Think about your biggest challenges and what you want to improve.
- Be ready to share what’s selling well, what isn’t, and any customer behavior you’ve noticed.
3. What You’ll Get After Your Audit
You’ll receive your top three recommendations tailored to your store and goals, focused on improving the customer experience and helping your space work harder for your business. These might include updates to your storefront, layout, product placement, or visual merchandising.
No overwhelming to-do list. Just practical next steps you can put into action.
Clarity on what to change and where to start.
Frequently Asked Questions
Audit Hour is for retailers who want to improve their customer experience, attract more foot traffic, or make their store work harder for their business. If you know something could be working better but aren't sure where to start, this is for you.
No! I want to see your store as your customers experience it every day. There's no need to clean up, rearrange displays, or make changes beforehand. I want to see your store as it normally looks.
I'm happy to help! My goal is to give you practical recommendations you can start implementing on your own, so you can see the benefits firsthand. If you'd like additional support, we can explore the best next steps for your store.
If you're in the Duluth-Superior area, I recommend an in-person visit. If you're within 2.5 hours of Duluth, Minnesota, you can choose whichever option works best for you. Outside that area, a virtual audit is a great option, or you can inquire about an in-person visit for an additional travel fee.
Turn Don'ts into Do's: Window Display Edition
Get your free guide.
Discover the common mistakes that make customers keep walking and what to do instead. This free guide will help you fix them fast so more customers stop and step inside to see what you have to offer.
Are your window displays working for you or against you?
Are your window displays working for you or against you?
I WANT THE GUIDE
Check your email in the next 24 hours to receive your guide!
Yay! It is on its way.
Inbox friendship: activated.
Can’t wait to share ideas, tips, and good vibes with you!
The top 3 priorities for creating a better customer experience
Practical ideas you can act on now
A clear understanding of where to focus your time, energy, and money
Walk away with:
Ready to get started or want to learn more?
see how it works
Q4 is coming. Is your business ready to make the most of every customer who walks through the door? Now is the time to take a closer look.
all set! I can't wait to share more and learn about your business.
Watch for an email from Stephanie Wedlund Creative in the next 24-48 hours with more information about the audit hour.
